Sterling Care Partners
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Service Agreement

This agreement is between Sterling Care Partners ("we") and the company signing up ("you").

1. Services

We source, screen and schedule interviews with candidates for the roles you request. You make all hiring decisions and employ every hire directly on your own payroll. Candidates are never our employees.

2. Fees

Monthly Recruiting Partner: a monthly fee as shown at sign-up or agreed in writing, billed in advance to your saved payment method. New monthly clients receive their first 30 days free; billing begins when the free period ends unless you cancel before then.

Pay Per Hire: a one-time fee of 10% of the hire's first-year base compensation (annualized for hourly roles), billed to your saved payment method on the hire's start date.

Job advertising spend is billed to you at cost, with itemized reporting.

3. Payment authorization

You authorize us, through our payment processor Stripe, to charge your saved payment method for fees due under this agreement. Late or failed payments may pause services.

4. Replacement guarantee

For pay-per-hire placements, if a hire leaves or is let go for performance within 60 days of their start date, we will recruit a replacement at no additional fee. The guarantee requires that fees for the original hire were paid on time.

5. Candidate introductions

If you hire, directly or indirectly, any candidate we introduced within 12 months of the introduction, the applicable placement fee is due, including on monthly plans after cancellation.

6. Cancellation

Monthly plans may be cancelled with 30 days' written notice. Fees already paid are non-refundable except as required by law.

7. Confidentiality and data

Each party keeps the other's non-public information confidential. Candidate information is shared only for hiring purposes. We do not handle patient health information.

8. Limitation of liability

You are responsible for your own hiring decisions, employment screening required by law (including background checks), and supervision of hires. Our total liability is limited to the fees you paid us in the three months before a claim.

Last updated Oct 28, 2026.